You Have Questions.
We Have the Answers.
FAQs
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Smart Machines deliver a next-generation, AI-powered unattended retail experience. They use advanced vision technology to automatically track inventory and purchases in real time, allowing customers to simply grab what they want and go—no scanning, no checkout lines, and no hassle. This seamless, frictionless shopping model represents the future of unattended retail and provides business owners with a fully automated, low-maintenance solution.
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Traditional vending machines require customers to make selections, complete payment, and wait for items to dispense. Smart vending machines operate differently. Using advanced AI vision technology, they automatically recognize what a customer picks up—no buttons, no touchscreens, no product jams. The result is a smooth, grab-and-go experience that feels more like a modern convenience store than a vending machine.
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There is no cost to install a vending machine with Prime Horizon Vending. Installation, setup, delivery, and ongoing maintenance are all provided 100% free to qualifying locations.
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Yes. We offer a balanced mix of traditional favorites and modern healthy options. Whether your team prefers classic chips and sodas or protein snacks, low-sugar drinks, and better-for-you choices, we custom-tailor every machine to your location.
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Yes. We work with you to create a custom product mix, whether you want traditional snacks, healthier options, energy drinks, or a mix of everything.
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Yes. We regularly analyze sales data and rotate out slow-moving items to keep your machine stocked with products people actually want.
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We restock based on real-time inventory tracking and your location’s traffic. Most machines are serviced weekly, and busy sites are automatically restocked more frequently. You’ll never have to worry about empty shelves
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We proudly serve all of Westchester County, including White Plains, Yonkers, New Rochelle, Mount Vernon, Scarsdale, Bronxville, Port Chester, Tarrytown, Elmsford, Ardsley, Rye, and the surrounding communities.
If you’re unsure whether your location qualifies, reach out and we’ll be happy to confirm for you. -
Most locations qualify as long as there is consistent daily foot traffic. As a general guideline, we recommend 50+ daily employees, residents, or visitors to support a free machine. Smaller locations may still qualify if the traffic is steady throughout the day or if the machine type fits the environment.
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We use a simple placement agreement to ensure expectations are clear. No long-term commitments unless requested—our goal is to make vending easy and risk-free for your business.
If there’s a question we didn’t cover, feel free to reach out. We’re always happy to answer anything you need and help you find the perfect vending solution for your location.
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